Friday, July 18, 2008

spoof@paypal.com

The other day I received this in my inbox:

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Your case ID for this reason is PP-423-132-206
From: accounts@paypaI.com (accounts@paypaI.com)
Sent:Fri 7/11/08 4:13 PM
Reply-to:donotreply@paypaI.com

To: HPLuvr

Dear Customer,

As part of our security measures, we regularly screen activity in the PayPal system. We recently contacted you after noticing an issue on your account.

We requested information from you for the following reason:

We have reason to believe that your account was accessed by a third party. We have limited access to sensitive PayPal account features in case your account has been accessed by an unauthorised third party. We understand that having limited access can be an inconvenience, but protecting your account is our primary concern.

Reference Number: PP-423-132-206

Due to this, you are requested to follow the provided steps and update your informations details for the safety of your Account.
Please Click Here To Start

(Your case ID for this reason is PP-423-132-206.)

In accordance with PayPal's User Agreement, your account access will remain limited until the issue has been resolved. Unfortunately, if access to your account remains limited for an extended period of time, it may result in further limitations or eventual account closure. We encourage you to log in to your PayPal account as soon as possible to help avoid this.

We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologise for any inconvenience.

Yours sincerely,
PayPal Account Review Department

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It did not go to my junk box which peaked my interest...but it made me suspicious because I had not previously received any emails from them, AND the donotreply email address- odd. So being cautious, I went to my paypal account (which by the way I rarely use anyway) and followed their instructions to contact them with any suspicious emails. I got this reply within 10 minutes:

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RE: - Your recent report to Paypal
From: spoof@paypal.com
Sent:Fri 7/11/08 5:45 PM
Reply-to:spoof@paypal.com
To: HPLuvr

Dear HPLuvr,

Thanks for taking an active role by reporting suspicious-looking emails. The email you forwarded to us is a phishing email, and our security team is working to disable it.

------What is a phishing email?------

Phishing emails attempt to steal your identity and will often ask you to reveal your password or other personal or financial information. PayPal will never ask for your password over the phone or in an email and will always address you by your first and last name. Take our Fight Phishing Challenge at https://www.paypal.com/fightphishing to learn 5 things you should know about phishing. You'll also see what we're doing to help fight fraud every day.

------You've made a difference.------

Every email counts. By forwarding a suspicious-looking email to spoof@paypal.com, you've helped keep yourself and others safe from identity theft.

Thanks,
The PayPal Team

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Note: if something seems odd; it probably is.

2 comments:

Kirstin said...

wow. That sounds scary. Good thing you are smart :) I'll keep an eye out for similar things, seeing as I have paypal too.

BLOGBLOKE said...
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